Apply for Residential Power

Are you interested in setting up Levelized Monthly Billing at your new address? Yes No

Are you interested in our Automatic Bank Draft Program?

Yes No

Are you interested in our Bill Alerts Program (via text or email)? Yes No

Would you like to participate in our Round Up Program? Yes No

Are you interested in BTES' Internet, telephone or cable television services? Yes No

Are you interested in PrePay? Yes No

Please attach 2 forms of identification for all applicants (one being a government-issued photo id) and proof of ownership or occupancy, such as a purchase contract or lease agreement. You may fax this information, if needed, to 423-793-5520 or email it to customerexperience@btes.net. The combined size of all attachments provided must not exceed 20 MB.

BTES will use the Online Utility Exchange application on new accounts to validate identification and determine requirements as mandated by the RED FLAGS RULE of the FACT Act (Fair and Accurate Credit Transactions Act). Our deposits are two times the highest bill the location to where you are applying for service. Deposits may be waived dependent upon the results of a credit check from Experian, our authorized credit reporting agency, upon our review of payment history on existing BTES accounts, or using a Guarantor who must have a home location with BTES with perfect pay history for the past twelve months. In the event a credit report is performed, BTES does not see a credit score. If given a "green light" rating, the deposit can be waived. If given a "red light" rating, the deposit will be required. Deposit requirements must be met before an application will be processed. Deposits are refunded after twelve months of perfect pay or until the customer no longer has an account with BTES at which time the last bill will be deducted. Any remaining balance will be billed/refunded to the customer.

I understand BTES deposit requirements, and understand that I will be contacted by a BTES representative within 24 hours (Monday - Friday) to finalize my application.

I confirm that I have read the BTES Rules and Regulations and that I accept the terms of this agreement.

I am requesting services at the above address and as a condition of BTES providing the services I understand the following:

It shall be unlawful for me:

1. to obtain or attempt to obtain by any fraudulent means or methods services with intent to avoid payment for the same;
2. to cause another to avoid such payment; or
3. assist another in avoiding such payment through the making of multiple applications for service at one address, or otherwise.

I understand that any misrepresentation or omission in this application may result in termination of service. For RaceDay Center Condominiums: the electricity furnished is approximately 120/208 volts and I shall pay an investment charge of $16.00 monthly, the accrued amount of this charge shall be payable at least annually. Based upon BTES extending credit to me by billing for my electric usage after I have already consumed it, I understand BTES may request a credit report from the local or national Credit Bureau. I understand that I have the option to secure my fiber services with my electric account, have them billed together, and not pay a separate deposit for those services. In this case, partial payments will be applied first to charges for fiber services, and last to electric services. If I choose to have my fiber services billed separately, a separate deposit will be required as security. This billing option can be arranged by notifying BTES. I understand that if it is necessary to file suit to enforce this agreement, such action shall be instituted in Sullivan County, Tennessee, and that BTES’ costs and reasonable attorney’s fees shall be paid by me. I understand that all the answers above are true and complete and are submitted for the purpose of obtaining services from BTES. I will be responsible for all charges for such services until BTES is notified in writing to the contrary and services are disconnected. I understand that such services shall be furnished, subject to the Rules and Regulations of BTES, as amended from time to time, copies of which are available to me at all times during business hours at the BTES office, 2470 Volunteer Parkway, Bristol, Tennessee.