2024 Teacher Industry Day Pairs Sullivan County Teachers with Local Industries

Bright Ideas for this Holiday Season: 8 Tips to Save Energy

Gridiron Gameday in its 9th Season

Jason Booher Joins BTES Board of Directors

Cybersecurity Tips to Guard your Digital World

Understanding your BTES Bill

CEO Message: Thankfulness

Our region was hit hard by the aftereffects of Hurricane Helene. The steady rains and winds brought much destruction to our service area and had catastrophic impacts on our neighboring communities. Tr

BTES Employees Rise to the Challenge: Hurricane Helene

Electric Rate Adjustment

Beginning October 1, 2024, a $3 increase will go into effect on the delivery charge for residential customers. Equivalent adjustments will be made to the other rate structures. This adjustment is nece

Hurricane Helene - Outage Updates

Thursday, October 3, 9:30pm - After a challenging and exhausting week, all electric outages related to Hurricane Helene have been restored, aside from customers who need to make individual repairs. We

Teachers Paired with Industries for Teacher Industry Day

More than 17,000 Customers Enrolled in BTES Water Heater Maintenance Program

Downed Power Line - Is It Hot?

BTES Planning for the Future

BTES Recognized for Quality Tree Care

New Area Code and 10-Digit Dialing Coming Soon

Fortnite - What Parents Need to Know

BTES' Economic Development Efforts Support Local Community

BTES and the Community Team work to identify economic development opportunities to grow our local community. Over the last two years, these efforts have resulted in three major projects including the

BTES and TVA Support STEM Projects

In today's rapidly advancing technological landscape, the importance of STEM (Science, Technology, Engineering, and Mathematics) education cannot be overstated. Elementary and middle schools especiall

ELCP Step 20 Has Ended

TVA and BTES Request Reduction of Power Usage

2023 Teacher Industry Day Pairs Sullivan County Teachers with Local Industries

Sun Outages May Impact Some Cable TV Channels

TVA Sites Growing Demand for Rate Increase

Driving Electric in Tennessee Just Got Easier

Teacher Industry Day 2023

Scam Alert Regarding Tree Trimming / Removal - January 2023

TVA, Local Power Companies Manage Record-Setting Power Demand

KNOXVILLE, Tenn. – Record-setting temperatures across the region continue to put intense pressure on the power system. The Tennessee Valley Authority and local power companies working around the clock

TVA Power Shortage Results in Rolling Interruptions of Service

December 24, 2022 Update (11:30am): We have just been notified by TVA that the necessity for rolling power interruptions will end at this time. We will remain in regular communication with TVA to dete

Urgent - TVA Requests Rolling Power Interruptions (5:51am - 12/23/22)

Update (11:30am): We have just been notified by TVA that the necessity for rolling power interruptions will end at this time. We will remain in regular communication with TVA to determine if future ac

TVA and BTES Requesting Reduction of Power Usage - December 23

Bristol, Tenn. – As of Friday morning, temperatures are averaging in the single digits across the entire Tennessee Valley Authority (TVA) region, pushing power demand past 30,000 MW. TVA expects power

Teacher Industry Day Pairs Sullivan County Teachers with Local Industries

BTES Conducts Vegetation Management to Increase Reliability

Bristol Tennessee Essential Services (BTES) is working to increase reliability for its customers by making improvements to its Vegetation Management Program.“Recent growing seasons caused many areas t

Be Aware of Caller ID Spoofing

WHAT IS CALLER ID SPOOFING?Caller ID spoofing is when a caller uses technology to hide the actual phone number they are calling or sending a text from and display another phone number in the Caller ID

BTES Board of Directors Selects Next Chief Executive Officer

Considering a Solar Installation? Start here...

BTES Named TVA Top Performer

2022 Right of Way Maintenance

BTES and its certified contractors are conducting right of way maintenance to minimize growth within previously cleared areas. Continued vegetation management near power lines and other BTES equipment

TVA and BTES Requesting Reduction of Power Usage - June 2022

Bristol, Tenn. – The forecast for this week calls for hot temperatures and, in turn, the Tennessee Valley Authority is expecting loads on its system to be the highest for June in over a decade. Hot te

Temporary Envelope Change

Teacher Industry Day Pairs Teachers with Local Industries

Bristol, Tennessee – Over 55 educators from the Bristol Tennessee School System and other local entities were paired with 18 industries on Wednesday, February 16 to learn the educational requirements

Browder Announces Plans to Retire in 2022

Dr. Mike Browder Announces Plans to Retire from BTES in 2022After more than 49 years of service to the employees and customers of Bristol Tennessee Essential Services (BTES), Dr. R. Michael Browder fo

BTES Breaks Ground for New Delivery Point Substation

Internet Outage June 23, 2021

Some BTES customers may have experienced an Internet outage over night. Our Network Engineers identified a DNS related issue on our servers and Internet service was restored at 6am.If your Internet se

BTES Receives National Achievement Award

BTES to Use Specialized Equipment for Right of Way Improvements 2021

Our customers may notice BTES and our tree trimming crews contracted through Asplundh conducting right of way clearance around our subtransmission lines (power lines that interconnect substations) as

BTES HONORED WITH NATIONAL AWARD FOR OUTSTANDING SAFETY PRACTICES

WASHINGTON, D.C., March 24, 2021 - BTES has earned the American Public Power Association’s (APPA) Safety Award of Excellence for safe operating practices in 2020. The utility earned the first-place aw

BTES & City of Bristol Break Ground to Develop Pad-Ready Sites

BTES and the City of Bristol Tennessee hosted a Groundbreaking Celebration for Lots 2 and 3 to develop pad-ready sites at the Bristol Business Park. The project received grants from the State of Tenne

Winter Storm - Outage (December 24, 2020)

7:25pm: We are aware of some outages around our service area and crews are responding as quickly as possible. We have restored services to most customers but we still have a lot of work yet to do incl

Bristol Tennessee Recognized for Fastest Internet Speeds

In a recent study by AdvisorSmith, author Adrian Mak researched the fastest and slowest Internet speeds available in the United States. Bristol Tennessee was recognized as having the fastest Internet

BTES Customers to Receive Temporary Rate Reduction

The Bristol Tennessee Essential Services (BTES) Board of Directors voted on Wednesday to reduce its customers’ rates for the next 12 months.“On August 27, the Tennessee Valley Authority (TVA) Board ap

Bristol, Tennessee Receives $500,000 Site Development Grant to Prepare Two Pad-Ready Sites 

Bristol, Tennessee – Bristol Tennessee Essential Services (BTES) was awarded $500,000 from Tennessee Governor Bill Lee as part of the Site Development Grant Program that helps communities prepare indu

COVID-19 Update for June 25, 2020

BTES is committed to maintaining reliable service, while also doing our part to limit the spread of the Coronavirus.

COVID-19 Update for June 5, 2020

From the beginning of the COVID-19 Pandemic, we have looked for ways to respond in the most helpful ways for our customers. Our senior leadership team met on March 15 and immediately reviewed the avai

COVID-19 Update for May 16, 2020

Let us first say that we are so appreciative of our customers. Thank you to those who have donated to our Help Your Neighbor Program and for supporting our community in other ways during this time!The

BTES to Use Specialized Equipment for Right of Way Improvements

BTES Partners with TVA to Support Community

Bristol Tennessee Essential Services (BTES) is proud to announce that it has partnered with the Tennessee Valley Authority (TVA) to match donations up to $15,000 each to the Help Your Neighbor Program

BTES Honored with National Award for Outstanding Safety Practices

WASHINGTON, D.C., April 20, 2020 – Bristol Tennessee Essential Services (BTES) has earned the American Public Power Association’s Safety Award of Excellence for safe operating practices in 2019. The u

COVID-19 Update for March 27, 2020

We want to say a quick thank you to our customers for being patient with us as we go through this ever-changing time and deal with the Coronavirus outbreak. We appreciate our customers paying their bi

COVID-19 Update: March 26, 2020 (#1)

Following the guidelines set by Tennessee State Governor Bill Lee, the BTES lobby is temporarily closed and will tentatively reopen on Monday, April 27. Please use the BTES drive thru for cash payment

COVID-19 Update: March 26, 2020 (#2)

TVA Offers Flexibility During COVID-19 OutbreakThe Tennessee Valley Authority (TVA) announced an initiative to support increased flexibility for local power companies who are responding to urgent cust

COVID-19 Update for March 20, 2020

We are continuing to evaluate the suspension of residential disconnections on a week-by-week basis. We have temporarily suspended residential service disconnections for an additional week until March

COVID-19 Update for March 17, 2020

Due to the ever-evolving coronavirus (COVID-19) pandemic, we have decided to take the precautionary measure to close the BTES lobby to the public beginning Wednesday, March 18 at 5:00pm and tentativel

COVID-19 Statement for March 15, 2020

BTES is committed to maintaining reliable service, while also doing our part to limit the spread of the Coronavirus. We recognize this could be a time of hardship or financial difficulty for some o

BTES Receives International Recognition for Economic Development Efforts

Indianapolis, Indiana – Bristol Tennessee Essential Services (BTES) received international recognition on Tuesday, October 15 from the International Economic Development Council (IEDC) for its work in

Worst Scam We’ve Seen is Hitting BTES Customers

Bristol, TN – Telephone scammers are targeting utility customers in our local area.Customers of Bristol Tennessee Essential Services have been targeted in a ploy to extort money.BTES is warning its cu

Ground Broken for New Industrial Site at Bristol Business Park

TVA and BTES Requesting Reduction of Power Usage

Extremely cold temperatures have caused a tight power supply situation, according to Mike Browder, Bristol Tennessee Essential Services’ CEO. TVA and the 154 local power companies in the Tennessee Val

Bristol, Tennessee to Prepare a Pad-Ready Site for a Building up to 420,000-Square Feet using a $500,000 Site Development Grant

Bristol – Bristol Tennessee Essential Services (BTES) was awarded $500,000 from Tennessee Gov. Bill Haslam as part of the Site Development Grant Program, part of the larger Rural Economic Opportunity

Scammers Targeting BTES Customers

Bristol, TN – Telephone scammers are targeting utility customers in our local area. Customers of Bristol Tennessee Essential Services were targeted on Wednesday in a ploy to extort money. BTES is wa

Scammers Targeting Utility Customers: July 2014

Bristol, TN – Telephone scammers are targeting utility customers in our local area. At least one customer of Bristol Tennessee Essential Services was targeted today in a ploy to extort money. BTES i

BTES Upgrades Internet Speeds - For Free!

June 2014 - As faster Internet speeds are becoming more important for your Internet connection, BTES researched the possibility of adding faster speeds, including 60Mbps and 80Mbps, and upgrading thos

Cable Television Restorations

Late Tuesday evening we experienced a fire on our satellite dish due to a heating element malfunction. BTES employees and the Bristol Tennessee Fire Department responded quickly and ensured that minim

Five of the Top 10 Energy Days in TVA History were in January 2014

TVA Meets Winter Peak Demand Record

KNOXVILLE, Tenn. – The Tennessee Valley Authority met a record-breaking winter demand for electricity Friday morning with an estimated 33,345 megawatts when the average temperature across the region h

TVA and BTES Ready for Cold Temperatures: You Can Help

Bristol, Tenn. – Extremely cold temperatures have caused a tight power supply situation, according to Mike Browder, Bristol Tennessee Essential Services’ CEO. TVA and the 155 local power companies in

Scammers Targeting Utility Customers: Jan 2014

Bristol, TN – Telephone scammers are targeting utility customers in our local area. Two customers of Bristol Tennessee Essential Services were targeted on Wednesday in a ploy to extort money. BTES is

BTES Receives National Recognition for Reliable Electric Operations

Browder Addresses International Conference on Global Sustainability on BTES' High Speed Data System

Washington, DC – Dr. Mike Browder, CEO of Bristol Tennessee Essential Services (BTES), was the keynote speaker at the Association of Global Business and the International Academy of Linguistics, Behav

BTES to Receive Top Honor from the Tennessee Center for Performance Excellence

Bristol, Tennessee Goes Super High-Speed with 1 Gigabit Broadband Network

BTES customers have the ability to download as much data as 200 songs in just six secondsBristol, TN. and Paris, November 19, 2012 — Bristol Tennessee Essential Services (BTES) and Alcatel-Lucent (Eur

BTES Warns of Nationwide Scam Targeting Utility Customers

Bristol, TN – A multi-state scam has targeted utility customers across the country and in our local area.BTES is warning its customers about the scam that aims to steal payments and personal identity

BTES Honored with GFOA Award

Deloitte Consulting, TVA Identify Bristol Tennessee as Pre-Qualified Data Center Site

BTES systems offer top infrastructure at Bristol West Industrial Park BRISTOL, Tenn. – On Wednesday, Bristol Tennessee joined an elite group of locations identified by a recent Deloitte Consulting