7:25pm: We are aware of some outages around our service area and crews are responding as quickly as possible. We have restored services to most customers but we still have a lot of work yet to do including four broken poles. We are in the first hour of what looks to be a several hour storm and we appreciate your patience as our crews work throughout the evening.
As a reminder, if you are experiencing any BTES service outage, please call our Automated Outage Reporting System at 423-968-BTES (2837). This is the fastest way for us to track and troubleshoot outages.
