Router Information

Router Basics

The wireless router is the cornerstone of your home’s wireless network. Its key function is to provide a wireless Internet connection to devices throughout your home. This includes laptops, computers, tablets, gaming consoles, and other smart devices like a smart televisions or security systems.

If you have your Internet service through BTES, you may rent or purchase a router from BTES or purchase a router elsewhere.

Home WiFi Quick Fix

If your wireless connection suddenly stops working, before trying anything else, restart your router. Here’s the process:

  1. Unplug or power off your router.
  2. Wait 2 minutes before plugging it back in.
  3. Wait 2 more minutes and retry the connection.

In most cases, this should fix your issue and allow you to get back online. If you are still experiencing issues, contact our Technical Support Help Desk.

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