Empowering Our Community

At Bristol Tennessee Essential Services, we pride ourselves on being more than just a service provider - we're your neighbor and your community partner.

Follow us on Facebook

Read our Blog

See our Latest News

Subscribe to our YouTube Channel

Our mission is simple: to provide essential services that enrich our community while striving to make tomorrow better than today. Here's how we do it:

Powering Possibilities

From keeping the lights on in your home to fueling innovation at local businesses, our commitment to reliability means you can count on us no matter what. With industry-leading infrastructure and a team dedicated to excellence, we're here to ensure life runs smoothly - for today and tomorrow. 

Bridging the Digital Divide

We believe that access to fast, reliable Internet isn't a luxury - it is a necessity. That's why we work tirelessly to expand connectivity across the area, from schools to libraries to rural homes and businesses. Together, we're building a future where everyone is connected.

Investing in our Community

Being a true community partner means giving back. From sponsoring local events to supporting educational initiatives, we're dedicated to making a positive impact. We invest in improving lives right here at home.

Achieving Best in Class Results

Over the years, we have received numerous awards highlighting our achievements in safety, reliability, customer service, and community engagement. From being recognized for our innovative educational programs to earning accolades for our industry-leading safety practices, each honor underscores our promise to deliver exceptional value and service to our customers.

Why Choose Us?

  • Dependable Service: 24/7 Technical Support and a proven track record of reliability
  • Community Focused: Programs and initiatives designed to uplift our communities
  • Innovative Solutions: State-of-the-art technology to deliver reliable services

BTES is in the business of providing safe, reliable, and cost-effective services to more than 34,000 customers in a 280-square-mile service area in the City of Bristol and Sullivan County, Tennessee.


Not a BTES customer yet?

Sign up for Internet, phone, and cable TV services!

ORDER NOW!   Build Your Own Offer

Order By Phone: 423-968-1526